Book the Bothy

Terms and Conditions for booking The Stable Bothy

 

  1. Occupancy

A maximum of two adults are to occupy the property. The Property is to be used solely for the purpose of self-catering holiday accommodation and will not be used for any commercial or business purpose. No re-letting or sub-letting of the property is permitted and no external guests may occupy the property. The property lets on a Friday – Friday basis, unless stated otherwise; for example, this may vary at Christmas and New Year. Short breaks are available outwith peak season.

 

  1. Contract

The rental contract is between the paying client and the owner of the property.

 

  1. Deposit & balance

To confirm the booking, a 35% deposit of the total cost of the rental will be required. The remaining balance will be required six weeks prior to the arrival date. If a booking is made within six weeks of the arrival date, 100% of the payment will be required at the time of booking.

 

  1. Payment method

We accept Visa Credit, Mastercard, Visa Debit and Maestro. Online payments are processed through a secure third-party platform, Stripe. If preferred, a BACS transfer can be made; please get in touch with us to arrange this.

 

  1.  Bookings management

Bookings are handled by a secure third-party bookings-management system, freetobook.

 

  1. Cancellation policy

6.1   Cancellation by customer

  • Please telephone us immediately if you have to cancel and, on the same day, send us written  confirmation, by post or email, quoting your booking reference number. Your cancellation is effective from the date we receive your written confirmation by post or email; and, once received, we will confirm the cancellation.
  • If you cancel more than six weeks prior to the arrival date, we will endeavour to re-let the property for the period of hire. If successful in doing so, the deposit will be refunded less an administration fee of £40. If we are unable to re-let the property, the deposit will be forfeited.
  • If cancellation occurs within six weeks of the arrival date, then the deposit will be forfeited, and the full balance will be due.
  • If any outstanding payments are not made prior to six weeks of the arrival date, we shall be entitled to treat your booking as cancelled; and any booking fees paid will be forfeited, and any outstanding payments will be due.

 

6.2     Cancellation by owner

We reserve the right to makes changes to or cancel a booking even after the booking has been confirmed. In the unlikely event that we must cancel, you will be entitled to a full refund of the accommodation costs. Notification will be given of the cancellation as soon as possible, in writing, and we will promptly refund all payments made to us for your holiday. Our liability for cancellation will be limited to payments made to us; no additional compensation, expenses or costs will be payable.

6.3 Travel Insurance

We strongly advise that you take out comprehensive travel insurance to cover cancellations. If  you choose not to, then you accept responsibility for any loss that you may incur due to cancellation.

 

  1. Force Majeure

We will not be liable for any breach of the contract arising as a result of any event which is outwith our control. Such events may include (but are not limited to): war or threat of war; terrorist activity or threat of terrorist activity; industrial disputes; collapse of buildings, fire, explosion or accident; traffic or road conditions or road closures; technical or mechanical breakdown; adverse weather conditions; natural disasters and all similar events or circumstances.

 

  1. Covid-19

If our property must close due to government restrictions or your address is put into local/regional lockdown for your holiday dates and you are unable to travel, you will be refunded in full. Please note that the refund guarantee applies only to the address given on the reservation at the time of booking being put into a lockdown, and when the travel restriction coincided with the period of your holiday. The refund guarantee does not cover you (or members of your party) for being unable to travel because you (or a member of your party) fall ill with Covid, or are required to quarantine or self-isolate. These events can be covered by you taking out travel insurance.

If you or a member of your party develops symptoms of Covid-19 during your stay, or is asymptomatic but declares the need to self-isolate, it is essential that you let us know of the situation immediately. It is important to test as soon as possible. Government advice is that you should check out and return home to self-isolate. Guests cannot isolate at the property. If you have acute symptoms, you should seek medical help immediately. If you cannot return home for any reason, your circumstances should be discussed with a health care professional and, if necessary, the local authority.

 

  1. Arrival and departure

Check-in is from 4pm on the day of arrival and check out is by 10am on the day of departure, to allow us to prepare the property between guests.

 

  1. Services included

Electricity, heating, Wi-Fi, Smart TV with Freesat, bed linen, towels, toiletries, an initial supply of firewood and a welcome pack are included.

 

  1. Children

The bothy is designed as an adults-only retreat; unfortunately children are not allowed.

 

  1. Pets

Unfortunately, no pets are allowed.

 

  1. No smoking or vaping policy

Smoking and vaping are strictly prohibited anywhere in the property. If we reasonably believe you are breaking this rule, it will result in immediate termination of occupancy and forfeiture of all payments. Any damage or extra cleaning incurred will be at your expense.

  1. Candles

Owing to the high fire risk, candles are not allowed in the property.

 

  1. Damages and additional charges

Please treat the property and its contents with due care and respect so that other guests may continue to enjoy them. We ask all guests to leave the property in a clean and tidy condition. If there has been any damage or breakage during your stay, please report it promptly, especially before check-out so that we can take the appropriate action. Any loss, damage or additional cleaning costs are to be paid for in full within 7 days of notification. If damage occurs and we must cancel and/or refund subsequent bookings, we may bring a claim against you for any loss arising as a result.

 

  1. Lost property

We are happy to return found items where possible. Please note we will send you a payment link to cover the cost of postage.

 

  1. Liability

We accept no liability for any death, personal injury, loss or damage of guest’s personal property while staying in the property. The use of the property and contents is entirely at the guest’s risk. All guests are recommended to ensure they have adequate property and personal accident insurance for their holiday.

 

  1. Restrictions on hire
  • We reserve the right to refuse to hand over the accommodation to anyone who, in our opinion, is not suitable to take charge of the property. In any such case all accommodation costs paid to us shall be refunded and the contract terminated without further liability.
  • We reserve the right to enter the property at any reasonable time for maintenance, repairs, inspection or any other purpose deemed reasonable.
  • We reserve the right to terminate the contract at any time and remove any person or persons due to improper use, unreasonable behaviour, damage to property, causing or likely to cause annoyance or offence to neighbours, or any other breach of these Terms & Conditions, without any refund being due or compensation being payable.

 

  1. Complaints

Every effort is made to ensure that you have an enjoyable stay. However, if you have any complaints or concerns, it is essential that you contact us immediately so we can try to resolve it. We cannot accept liability in relation to any complaint or claim of whatever nature if you fail to notify us of the issue during your holiday and write to us within 14 days of the end of your holiday. Most problems are easily and quickly resolved. If we are not given the opportunity to resolve the issue at the time of your stay, we will not consider a request for refund / remediation following departure.

 

  1. Data protection

The information that you provide to us regarding you and members of your party will be held by us in confidence and not released to any third party except those acting as data processors / service providers on our behalf, as set out in our Privacy Policy.

 

  1. Copyright Statement

All text and images on this website are Copyright © The Stable Bothy or their respectful owners, and are protected by international copyright laws. Images and text may not be downloaded, reproduced, copied, projected, or used in any way without express written permission.